Your information, in plain words.

Who we are

Amise Therapy is a small online therapy practice run by three therapists: Inishaa Gupta, Saanya and Esha Karthi Raj. "We" in this policy means the three of us.

What we collect

When you book or ask for a free consultation: your name, age, gender (if you share it), email, phone number, whether you're a student or working, your preferred language and time, and anything you choose to tell us about what's on your mind. Some of this is health information, and we treat it as sensitive.

During therapy: what you share in sessions, and brief notes your therapist keeps to provide continuity of care.

On this website: if analytics is switched on, Google Analytics records anonymous usage such as pages visited and buttons clicked. It does not receive what you type into our forms.

How it reaches us

Our website has no database. When you submit the booking or consultation form, your details are put into a WhatsApp message that you send to our practice number, which is run by Inishaa. Until you send it, what you type stays in your own browser.

This means your message passes through WhatsApp, which is owned by Meta. WhatsApp messages are end-to-end encrypted.

Why we use it

Only to arrange and provide therapy: to match you with a therapist, schedule and confirm sessions, check payments, send you the video call link, and look after your care. We never sell your information, and we never use it for advertising.

Who sees it

Inishaa sees booking and consultation messages, because she coordinates bookings for all three of us. Your therapist sees what you share in therapy. We discuss cases with our clinical supervisor without your name or identifying details.

We don't share your information with anyone else unless the law requires it, or we believe you or someone else is at serious risk of harm. Even then, we'll tell you first wherever we can.

How long we keep it

If you contact us but don't go on to book, we delete the conversation within 90 days. If you're a client, we keep session notes and messages for as long as you're in therapy with us, and for a limited period afterwards in case you return or we're legally required to keep them. You can ask us to delete them at any time.

Your rights

You can ask to see the information we hold about you, correct it, or have it deleted. Email amisetherapy@gmail.com and we'll respond within 30 days. If you're unhappy with how we've handled your information, write to the same address and we'll look into it.

Age

Our services are for adults, 18 and over. Please don't send us information if you're under 18.

Changes

If we change this policy, we'll update the date at the top of this page.